Your toter(s) will be delivered as quickly as possible.  Toter deliveries happen weekly, but go in order of start date, so it may take a couple of weeks to get you to yours.  In the meantime, you may just set your bags in your pickup location, use a personal toter or you may use another company's toter if you still have it (but please let us know if you do this option).

 

We ask that you place all trash in bags as often as possible.  Occasionally, toter flips will break and this will help ensure that the team gets all of garbage efficiently & effectively.

Items such as TVs, paint, oil, yard waste, & construction materials may NOT be thrown away.

 

We offer large/bulky item picks up for appliances, bathroom & kitchen fixtures, and furniture.  There is an extra fee for disposing of these items, but we can quote these over the phone prior to picking item up.  These items MUST BE scheduled in advance with our office. 

 

Anything that does not fit inside of your provided toter service is subject to an additional charge.  This is not talking about your lid being open or an extra bag or two.  This typically applies when you have 3 or more bags and would result in the charge of an Extra Toter or Extra Toters Worth up to 95 gallons.

 

Premier Disposal runs all major holidays except Christmas Day.  Our routes will begin extremely early on holidays and trucks will run until they get full.  If a route is not able to be completed because trucks are full & transfer stations are closed; that route will automatically be completed the next day after the holiday.

 

Billing runs at the beginning of each month on the 3rd (unless the 3rd is on Sat/Sun and then it will run the first business day after).  Payments are due monthly by the last day of each month. There is a $1.00 credit card surcharge fee for paying with a card at any time.  There is no fee for cash, check or money orders.

You may pay ahead, but this must be done over the phone, in person, or by mail and not online unfortunately.

 

Payments not received on time will result in a late fee of $5.    Accounts that do not have payments made for an extended period will be suspended for non-payment and an email sent to the you to let you know.  If this happens account must be brought current to avoid cancellation & repossession of toter(s).  If you are canceled for non-payment there is a $25 restart fee that will automatically be applied to the account.  If there is an extenuating circumstance, please contact our office to see if payment arrangements are available by asking for Erin.

 

We have auto-pay available to set up with a credit/debit card or ACH withdraw from bank accounts.  Auto-pays deducts on the 3rd of the month when we run billing and electronic receipts are sent with statements. 

Your first billing statement will have your customer number and access code to be able to set up your online customer portal on our website www.premierdisposal.net .  We can provide this over the phone as well once the service is set up.

 

Thank you for choosing Premier,

Erin, Jessi & Kendra